运输政策
我们提供的多种配送选择能够满足您的不同需求。
配送费用因配送方式与目的地(详情请查看下方表格)的不同而有所不同。实际配送费用将在结账时自动计算。
我们会在下单后2个工作日内尽快发货。
预计配送时间以发货日期为起点,仅供参考,我们不对信用卡授权手续导致的延误承担任何责任。
请注意,优惠活动期间配送可能会延迟2-3个工作日。对于给您带来的不便之处,我们深表歉意。
以下为配送费用与时间表。
配送费用及时间显示如下。
店内取货
| DESTINATION | COST | TIME |
|---|---|---|
| Italy | € 10.00 | 3 Working Days |
| United Kingdom | £ 12.00 | 3-4 Working Days |
| Spain, France, Austria, Netherlands, Belgium, Denmark, Greece, Sweden | € 12.00 | 3-4 Working Days |
| Luxembourg | € 12.00 | 3 Working Days |
| Portugal | € 18.00 | 3 Working Days |
| Germany | € 15.00 | 3-4 Working Days |
| USA | $ 15.00 | 3-4 Working Days |
| Poland, Croatia, Slovakia, Ireland, Hungary, Slovenia, Czech Republic, Romania, Bulgaria, Estonia, Lithuania, Latvia, Finland, Norway | € 18.00 | 3-4 Working Days |
| Liechtenstein | CHF 24.00 | 5-6 Working Days |
| Switzerland | CHF 15.00 | 3-4 Working Days |
| Canada | $ 45 | 3-4 Working Days |
標準運送
| DESTINATION | COST | TIME |
|---|---|---|
| Italy | € 10.00 | 3 Working Days |
| United Kingdom | £ 12.00 | 3-4 Working Days |
| Spain, France, Austria, Netherlands, Belgium, Denmark, Greece, Sweden | € 12.00 | 3-4 Working Days |
| Luxembourg | € 12.00 | 3 Working Days |
| Portugal | € 18.00 | 3 Working Days |
| Germany | € 15.00 | 3-4 Working Days |
| USA | $ 15.00 | 3-4 Working Days |
| Poland, Croatia, Slovakia, Ireland, Hungary, Slovenia, Czech Republic, Romania, Bulgaria, Estonia, Lithuania, Latvia, Finland, Norway | € 18.00 | 3-4 Working Days |
| Liechtenstein | CHF 24.00 | 5-6 Working Days |
| Switzerland | CHF 15.00 | 3-4 Working Days |
| Canada | $ 45 | 3-4 Working Days |
快速傳送
| DESTINATION | COST | TIME |
|---|---|---|
| Norway | € 30.00 | 1-3 Working Days |
| USA | Free | 2 Working Days |
| Italy | € 18.00 | 2-3 Working Days |
| United Kingdom | £ 20.00 | 2-3 Working Days |
| Spain, Netherlands, Belgium, France, Austria, Germany | € 25.00 | 2-3 Working Days |
| Switzerland | CHF 30.00 | 2-3 Working Days |
| Liechtenstein | CHF 35.00 | 2-3 Working Days |
| Poland, Hungary, Slovakia, Finland, Luxembourg, Portugal | € 40.00 | 2 Working Days |
| Croatia, Bulgaria, Albania, Romania, Greece, Sweden, Cyprus, Ireland, Estonia, Denmark, Malta, Lithuania, Latvia, Slovenia, Czech Republic, Ukraine | € 40.00 | 2-3 Working Days |
| Canada | C$ 50.00 | 2-3 Working Days |
| United Arab Emirates | € 50.00 | 2-4 Working Days |
| Monaco | € 25.00 | 3-4 Working Days |
| Turkey | € 35.00 | 3-4 Working Days |
| Serbia | € 40.00 | 3-4 Working Days |
| Oman, Bahrain | € 50.00 | 3-4 Working Days |
| Vietnam | $ 50.00 | 3-4 Working Days |
| Dominican Republic, Venezuela | $ 55.00 | 3-4 Working Days |
| Peru | $ 55.00 | 2 Working Days |
| Singapore | S$ 55.00 | 3-4 Working Days |
| Malaysia, Egypt, South Africa, Saudi Arabia | € 60.00 | 3-4 Working Days |
| Australia | A$ 60.00 | 3-4 Working Days |
| Indonesia | $ 65.00 | 3-4 Working Days |
| Israel | € 65.00 | 3-4 Working Days |
| Cambodia | $ 70.00 | 3-4 Working Days |
| China Mainland | ¥ 500.00 | 3-4 Working Days |
| Japan | ¥ 5500.00 | 3-4 Working Days |
| Guatemala | $ 35.00 | 4-5 Working Days |
| Bosnia and Herzegovina, Belarus, Iceland, Moldova, Montenegro, Macedonia | € 35.00 | 4-5 Working Days |
| Georgia | € 37.00 | 4-5 Working Days |
| India | € 50.00 | 4-5 Working Days |
| Qatar, Chile, Thailand | € 55.00 | 4 Working Days |
| Belize, Colombia, Ecuador, Brazil, Greenland, Kyrgyzstan, Kuwait, Suriname, Syria, Tajikistan, Uzbekistan | € 55.00 | 4-5 Working Days |
| Azerbaijan | € 34.00 | 4-5 Working Days |
| Taiwan, Brunei | € 60.00 | 4-5 Working Days |
| New Zealand, Philippines, Cook Islands | $ 65.00 | 4-5 Working Days |
| New Caledonia | $ 62.00 | 4-5 Working Days |
| Lebanon, Jordan, Armenia, Cape Verde, Algeria, Kenya, Laos, Morocco, Mauritius, Mozambique, Namibia, Senegal, Tunisia | € 65.00 | 4-5 Working Days |
| Macau SAR | HK$ 330.00 | 4-5 Working Days |
| Hong Kong SAR | HK$ 400.00 | 4-5 Working Days |
| Mongolia | ¥ 550.00 | 4-5 Working Days |
| Mexico | MEX$ 1500.00 | 4-5 Working Days |
| South Korea | ₩ 49000.00 | 4 Working Days |
| San Marino | € 13.00 | 4-5 Working Days |
| Andorra | € 30.00 | 4-5 Working Days |
| Gibraltar | £ 30.00 | 4-5 Working Days |
| Paraguay | $ 30.00 | 4-5 Working Days |
|
Kazakhstan |
€ 34.00 | 4-5 Working Days |
| Russia | € 55.00 | 2-7 Working Days |
加急交貨
| 部分国家/地区支持加急配送服务,作为可持续选项,该服务可减少配送对环境的影响: |
||
| DESTINATION | COST | TIME |
| Israel | € 40.00 | 5-6 Working Days |
| Japan | ¥ 3500.00 | 5-6 Working Days |
| Saudi Arabia | € 30.00 | 5-6 Working Days |
| South Korea | ₩ 49000.00 | 5-6 Working Days |
| India | € 35.00 | 6-7 Working Days |
| Bahrain | € 30.00 | 6-7 Working Days |
| Thailand | € 35.00 | 6-7 Working Days |
| Australia | A$ 40.00 | 6-7 Working Days |
| Singapore | S$ 40.00 | 6-7 Working Days |
| Cambodia, Philippines | $ 40.00 | 6-7 Working Days |
| China Taiwan | € 40.00 | 6 Working Days |
| China Mainland | ¥ 350.00 | 6-7 Working Days |
| Hong Kong SAR | HK$ 280.00 | 6-7 Working Days |
| Mexico | MEX$ 400.00 |
6-7 Working Days |
运费食品和饮料
| DESTINATION | COST | TIME |
| 意大利 | € 11.90 | 3-4 个工作日 |
| 奥地利 | € 15.00 | 3-4 个工作日 |
| 比利时 | € 15.00 | 3-4 个工作日 |
| 法国 | € 15.00 | 3-4 个工作日 |
| 德国 | € 15.00 | 3-4 个工作日 |
| 西班牙 | € 15.00 | 3-4 个工作日 |
| 荷兰 | € 15.00 | 3-4 个工作日 |
| 瑞士航空 | CHF 40.00 | 3-4 个工作日 |
| 英国 | £ 17.00 | 3-4 个工作日 |
| 挪威 | € 49.00 | 3-4 个工作日 |
| 美国 | $ 69.00 | 3-4 个工作日 |
| 日本 | ¥ 11500.00 | 3-4 个工作日 |
| 香港 | HK$ 420.00 | 3-4 个工作日 |
| 纽西兰 | $ 69.00 |
3-4 个工作日 |
| 冰岛 | € 69.00 |
3-4 个工作日 |
| 新加坡 | S$109.00 |
3-4 个工作日 |
| 南非 | ZAR 1.350,00 |
3-4 个工作日 |
| 台湾 | € 69.00 |
3-4 个工作日 |
以下是各类别免费标准配送的最低订单要求:
时尚
| 币种 | 最低门槛 |
| EUR | 100 |
| AUD | 155 |
| BHD | 40 |
| USD | 100 |
| CAD | 135 |
| CHF | 100 |
| CNY | 730 |
| GBP | 90 |
| JPY | 14.675 |
| HKD | 790 |
| MXN | 1.965 |
| OMR | 40 |
| KWD | 30 |
| SAR | 380 |
| SGD | 140 |
| KRW | 136.955 |
| QAR | 365 |
| AED | 370 |
家居
| 币种 | 最低门槛 |
| EUR | 105 |
| AUD | 155 |
| BHD | 40 |
| USD | 100 |
| CAD | 135 |
| CHF | 100 |
| CNY | 730 |
| GBP | 90 |
| JPY | 14.675 |
| HKD | 790 |
| MXN | 1.965 |
| OMR | 40 |
| KWD | 30 |
| SAR | 380 |
| SGD | 140 |
| KRW | 136.955 |
| QAR | 365 |
| AED | 370 |
美食和饮品
| 币种 | 最低门槛 |
| EUR | 100 |
| USD | 100 |
| CHF | 100 |
| GBP | 90 |
| JPY | 14.675 |
| HKD | 790 |
| SGD | 140 |
美妆
| 币种 | 最低门槛 |
| EUR | 55 |
| CHF | 55 |
| GBP | 48 |
退货政策
在收到商品后 15 天内免费退货。
您可以从以下选项中选择:
- 通过填写您在线上专设部分找到的“退货授权”申请,自行寄出退货;
- 通过联系我们的客户服务申请退货授权。
- 将商品退回我们的门店。您可以单击这里查找有关可退货的门店的更多信息。
请注意,此信息不适用于以下情况:
- 个性化商品和限量版运动鞋;
- 食品和饮料产品;
- 已开封的美妆产品。出于卫生和安全考虑,美妆类产品一经开封,恕不退款。
您可以选择其他不同的快递公司。若选用其他快递公司,退货的配送费用将由您自行承担,并且不会退还。。
使用其他快递公司可能会减慢退货流程和随后的退款程序。
如果您的订单已运送到欧盟和英国境外,很遗憾,我们无法退还税款和关税。要收回这些费用,请联系您当地的海关。
您可以随时通过单击这里查阅我们的退货政策。