Orders can be returned for free if you use the same courier that delivered your order.
Alternatively, you are also free to choose another courier of your choice. However, in this case, the return shipping costs must be borne by you and these will not be reimbursed.
Please note that if a different courier is used, this may slow down the return process and the resulting refund.
If your order has been shipped outside of the EU and UK, the taxes and customs duty cannot be refunded by us: you can contact your local Customs Office, they might help you recover those costs.