Once your order has been shipped, you will receive a confirmation email containing the shipment details and a tracking number so that the shipping progress of your order can be tracked.
If the order was placed via your account, the status of your order can be checked by logging into your account and entering the “Orders” section.
If the order was placed as a guest, the status of the order can still be viewed from the “Track my order” section, available here.
Wine Shipping Notice
To ensure quality and secure handling, our wines are shipped through a dedicated service. Once shipped, you will receive an email notification containing the details of the first mile shipping. Please reach out to our Customer Care team to be fully updated on custom clearance and last mile status of your shipment.
My tracking number does not work or does not exist. How can I track my order?